Does AI-Based NetCloud Assistant (ANA) Answer Only One Question at a Time? - AI-Based-NetCloud-Assistant-FAQ/Does-AI-Based-NetCloud-Assistant-ANA-Answer-Only-One-Question-at-a-Time

AI-Based NetCloud Assistant FAQ

ft:locale
en-US
ft:sourceName
Paligo_Prod
Document Type
Article
FAQ

1.

Does ANA answer only one question at a time?

ANA supports multi-turn conversations for product information, configuration of tunnels, and configuration of security. ANA has contextual awareness, which means when there are subsequent questions to a previously responded question, ANA can respond in the context of a previous query. For example:

  • Query1: Datasheet of R920

  • Query2: What is its operating temperature

ANA understands the “its” in the second question refers to the R920 product referenced in the first question.

Another example of contextual awareness pertaining to security:

  • Query1: How to configure zone firewall

  • Query2: NAT

ANA understands that NAT corresponds to zone firewall.