What Queries Does AI-Based NetCloud Assistant (ANA) Support? - AI-Based-NetCloud-Assistant-FAQ/What-Queries-Does-AI-Based-NetCloud-Assistant-ANA-Support

AI-Based NetCloud Assistant FAQ
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en-US
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Paligo_Prod
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Article
FAQ

1.

What queries does ANA support?

The AI-based NetCloud Assistant (ANA) supports answering queries relating to Ericsson Cradlepoint products' datasheet hardware and modem specifications and network faults. Queries relating to comparison of products, with product names explicitly specified, are also supported. Queries related to troubleshooting are also addressed by ANA.

Following are some example queries:

  • How to install an e300

  • I want to upgrade firmware of modem. How to go about it

  • What is 5G NSA

  • Where can I find information about LEDs

  • What is throughput of E300 and S700

  • Show me faults for my network

  • Show me faults for site E300-acc-site-9

However, queries that are open-ended in terms of product names are not supported. For example, the following query can result in an unsatisfactory response:

  • List all products that support 5G

For a more detailed list of example queries, see Example Queries.Example Queries

ANA also provides context persistence as well. For example, a query "Tell me about E300" can be followed by "How to Install it", and ANA would understand that you are still asking about E300.