Retry Intervals and Unsuspending Webhook Destinations

Alerting and Reporting

NetCloud Feature
Monitoring and Diagnostics > Alerts and Logs
ft:locale
en-US
ft:sourceName
Paligo_Prod

Automatic retry intervals for Webhook Destinations

Target Webhook Destination web servers that lose communication with NetCloud Manager are automatically retried at the following intervals:

  • 1 minute

  • 15 minutes

  • 45 minutes

  • 90 minutes

  • 120 minutes

At the end of these automated retries (271 minutes), if the Webhook Destination web server is still unresponsive, the Webhook Destination is suspended by NetCloud Manager. No further automatic attempts are made to communicate.

Unsuspending a target Webhook Destination

After a suspended Webhook Destination web server is back up, you can unsuspend the Alert rule:

  1. Click Manage Destinations.

    The Manage Destinations screen displays, showing the Name, Webhook URL, and Status (Enabled or Disabled) for each Webhook Destination.

  2. Select a Webhook Destination and then click Test.

    NetCloud Manager displays a response that the test was successful.

  3. Click Unsuspend.

  4. Click OK to return to the Add Alert Rule - Notification screen.

To unsuspend a destination using the NetCloud API, PATCH the alert destination by setting “suspended” to false with the alert_push_destination endpoint.

PATCH /api/v2/alert_push_destinations/c10e2310-d66e-11ea-ac14-525e2fbef815/
{
"suspended": false
}