Customers may renew products not covered under an active NetCloud Service Plan, if the product is eligible, by contacting their Ericsson authorized partner or
renewals.enterprise.wireless@ericsson.com.NetCloud subscription renewal is generally available until the last year of support for the product but may not extend beyond the last date of support.
For customers who have active NetCloud subscriptions but are nearing the end of their subscription term, see Processing a Subscription Renewal Order.
Note
These policy guidelines are subject to change by Ericsson without notice.