Enabling Sensitive Data in HAR Files for SAML Troubleshooting - Generating-HAR-files-for-Support-Cases/Enabling-Sensitive-Data-in-HAR-Files-for-SAML-Troubleshooting

Generating HAR Files for Support Cases
ft:locale
en-US
ft:sourceName
Paligo_Prod
Document Type
Article

When sensitive data needs to be included in HAR files, ensure the Allow to generate HAR with sensitive data option is selected in your browser's developer tools.

Tip

The HAR file with sensitive data setting is necessary for SAML troubleshooting. When sensitive data is included with the HAR file, it contains the cookie with the cpAccountsJwT token used to verify a SAML self-serve migration.

  1. Open Chrome and navigate to the page where the issue is occurring.

  2. From the Chrome menu bar, select More Tools > Developer Tools.

  3. Select the Settings icon.

    chrome-dev-tools-settings.png

  4. Scroll to the Networks section in the Settings panel.

  5. Select the Allow to generate HAR with sensitive data option.

    generate-har-with-sensdata.png

  6. The next time a HAR file is generated it includes the sensitive data.