Any Ericsson Cradlepoint device with an internal or external modem hosts at least two separate software images, the NetCloud OS and the modem software. Keeping each router's NetCloud OS updated avoids missing newly released features and potential security fixes. Additionally, keeping your modem software updated ensures you have the best possible connection to your cellular carrier's infrastructure. Ericsson Enterprise Wireless recommends using NetCloud Manager to easily manage both of these images.
Important
It is imperative that the router and modem software images are compatible with each other and current to ensure you have the best Ericsson Enterprise Wireless experience possible.
Whenever possible, upgrade the NetCloud OS using groups in NetCloud Manager. Before updating router or modem software at scale, it is important to first use a controlled test group to verify the update will have minimal issues and impact on your currently deployed devices.
With the controlled test group, before updating either image, ensure that both the router and modem images are compatible with each other.
For detailed instructions on methods to upgrade NetCloud OS and modem software, see Upgrading Cradlepoint Modem and NetCloud OS Firmware.
To view release notes for all router and modem upgrades, see Release Notes & Downloads.