How to Capture Logs - How-to-report-issues-with-iOS-NCM-Mobile-App/How-to-Capture-Logs

1. From the NCM for iOS main menu, navigate to the More menu.

Figure 1: NCM for iOS Main Menu


2. Select About & Support from the More menu.

Figure 2: NCM for iOS More Menu


3. Select Report an Issue on the About & Support screen.

Figure 3: Report an Issue


4. Tap the Generate Log File button on the Report an Issue screen.

Figure 4: Start your Case


5. When the log file is generated, a dialog is displayed that contains the name of the zip file. Note the name of the zip file for use with your support case. Tap the OK button to clear the dialog.

Figure 5: Save your Log File