Load balancing is a feature of Connection Manager, available for devices and groups in NetCloud Manager with proper service plan.
NetCloud Service Plan
Available software features depend on your NetCloud Service plan, offered in two tiers: Essentials and Advanced.
See Identifying Ericsson Cradlepoint Wireless Devices to identify the product.
See NetCloud Service Plan Feature for information about required license and endpoint compatibility for individual features.
See Best Practices for Upgrading Ericsson Cradlepoint Modem and NetCloud OS Software to upgrade product software.