Key Details

Introducing NetCloud RegionsĀ 

Language
English

Using a global distributed instance of NetCloud is seamless to customers and partners. Some key details about the user experience are:

  • All accounts, users, and devices belong to a single tenant and are always hosted in one regional instance only.

  • Customers can continue to use the same URL for NetCloud Manager login (www.cradlepointecm.com) and manually registering devices (stream.cradlepointecm.com). The NetCloud global services seamlessly directs each user and/or device to the correct regional instance based on the entered NetCloud authentication credentials and associated account.

  • When a user authenticates and is directed to a NetCloud Region, they see a different URL in their browser navigation bar confirming the regional instance location of their account.

  • Other digital properties and apps (for example, Cascade and mobile apps) are available regardless of regional instance.

  • APIv2 calls are automatically redirected to appropriate regional instance.