Using a global distributed instance of NetCloud is seamless to customers and partners. Some key details about the user experience are:
All accounts, users, and devices belong to a single tenant and are always hosted in one regional instance only.
Customers can continue to use the same URL for NetCloud Manager login (www.cradlepointecm.com) and manually registering devices (stream.cradlepointecm.com). The NetCloud global services seamlessly directs each user and/or device to the correct regional instance based on the entered NetCloud authentication credentials and associated account.
When a user authenticates and is directed to a NetCloud Region, they see a different URL in their browser navigation bar confirming the regional instance location of their account.
Other digital properties and apps (for example, Cascade and mobile apps) are available regardless of regional instance.
APIv2 calls are automatically redirected to appropriate regional instance.