No Cellular Connectivity and Mobile Directory Number is Invalid - No-Cellular-Connectivity-and-Invalid-MDN/No-Cellular-Connectivity-and-Mobile-Directory-Number-is-Invalid

No Cellular Connectivity and Mobile Directory Number is Invalid

NetCloud Feature
Connectivity
ft:locale
en-US
ft:sourceName
Salesforce
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1332
Document Type
Article
  • No internet access through cellular modem
  • Status > Internet > Connections shows modem State "connected" and a valid IP
  • Mobile Directory Number (MDN) is "0000000000"
  • SIM card is not correctly provisioned
  • An error occurred during Over The Air (OTA) Activation
  1. Contact your cellular carrier to resolve a provisioning and/or activation issue