Complete the following steps to open the Feedback portal and submit a request:
Click on the Resource Center icon in the lower-left corner of NetCloud Manager.
Click Product Feedback.
Select Make a Suggestion.
Click the Open in Portal icon (
) to open the request form on the Feedback portal.Enter the request details on the Submit a request page.
Include the following details:
Why do you need this?
What is stopping you from being able to do it?
What is the impact?
Additional details that help explain your situation.
Additional supporting documentation may be included by uploading images/screen captures with your feedback.
Select a product area from the App drop-down menu, either Cradlepoint Cascade or Cradlepoint NetCloud.
Click after filling in the required fields and providing any additional supporting information.
Click the Dashboard icon to view the Requests dashboard.
Your feedback request automatically populates the My Priorities list on the Requests dashboard and is available on which other users may vote. A confirmation email is sent when the request is received, and you will receive status updates as other users comment on the request and as the request is processed.