The R500-PLTE router uses LED lights to communicate various status conditions. Use the chart below to verify the status of your router after the boot up cycle.
INDICATOR | BEHAVIOR | ||
|---|---|---|---|
POWER: The Cradlepoint R500-PLTE Router must be powered using a 4-pin power source. | |||
No Light = Not receiving power. Check the power switch and the power source connection. | |||
Blue = Powered On | |||
WI-FI BROADCAST: Indicates Wi-Fi activity. | |||
No Light = Wi-Fi is not connected. | |||
Green = Wi-Fi is on and operating normally. | |||
Yellow = Attention–Log into NCM to troubleshoot. NOTE: Upon initial installation, the light will be yellow until the device is registered in NetCloud Manager (NCM). | |||
EMBEDDED MODEM: Indicates the status of the embedded LTE modem. | |||
No Light = Modem not connected. | |||
Solid Green = Modem has established an active connection. | |||
Blinking Green = Modem is connecting. | |||
Solid Yellow = Modem is not active. | |||
Blinking Yellow = Data connection error. No modem connection possible. | |||
Blinking Red = Modem is in the process of resetting. Blinking Red with Signal Strength LEDs = SIM door is not installed, modem is off. | |||
SIGNAL STRENGTH: Blue LED bars indicate the active modem’s signal strength. | |||
Four Solid Bars = Strongest Signal. | |||
One Blinking Bar = Weakest Signal. | |||
GPS: Indicates the status of the GPS connection | |||
No Light = Off/no lock | |||
Solid Blue = GPS on/locked | |||
Blinking Blue = Obtaining lock | |||
OTHER | Additional LED Indications: | ||
Several LEDs blink when the factory reset button is detected. The embedded modem and signal strength LEDs blink red in unison for 10 seconds when there is an error during an NCOS upgrade. | |||