Use the following steps to change an account or subaccount name.
Log into NetCloud Manager.
Select in the left-side navigation panel.
The Users & Roles tab displays.
Select the NetCloud Manager Permissions tab.
Select the account name or subaccount name.
Important
To change your account name, the system administrator of the account must send an email to service.support.enterprise.wireless@ericsson.com with the current account name and the desired new account name. Without this email, the name change applies to your NetCloud Manager view only and the backend will not be updated, which causes a mismatch between the two. Allow 24–48 hours for the change to take effect after submitting the request.
Select .
The Edit Subaccount panel displays.
Update the name as needed.
Select .
For account name changes, email the requested name change to service.support.enterprise.wireless@ericsson.com.