Collaborator users are NetCloud Manager users who have been granted access to another NetCloud Manager account, in addition to their own account. The collaborator user type is intended to allow NetCloud account members, including MSPs and support personnel, access to other accounts for troubleshooting purposes. Collaborator users are assigned roles to specify their level of access on the collaborating account.
Note
Collaborator access into multiple subaccounts is not supported. While it is possible for users to request collaborator access to multiple subaccounts, it may have unexpected results.